The main maintenance services covered are the provision and/or application of software updates and updates. This agreement contains all the provisions you can expect in a maintenance contract for the software, but not much else. The details of the services themselves are defined in an attached service level agreement as a schedule. PandaTip: This template describes the scope of software maintenance services offered, the terms of those services, and any additional terms related to your agreement with the customer. one. The fees listed above are non-refundable, even if you decide to cancel the maintenance dates. All warranties contained in purchases made during the term of this Software Agreement are included in the Software Maintenance Agreement and are subject to the same terms and conditions as these. This Agreement is automatically renewed for additional terms of one (1) year, unless you or we bind the other in writing at least thirty (30) days prior to the expiration of the current term. In the event of such an extension period, the maintenance fee you pay during that period is described above. . .